Shipping & Returns

Shipping
England, Wales, Scottish Lowlands
Next Working Day Delivery : Is our endeavour - Interlink Express Parcels Ltd
Royal Mail Delivery : 1st or 2nd Class Delivery
GB:AL, GB:B, GB:BA, GB:BB, GB:BD, GB:BH, GB:BL, GB:BN, GB:BR, GB:BS, GB:CA, GB:CB, GB:CF, GB:CH, GB:CM, GB:CO, GB:CR, GB:CT, GB:CV, GB:CW, GB:DA, GB:DD, GB:DE, GB:DG, GB:DH, GB:DL, GB:DN, GB:DT, GB:DY, GB:E, GB:EC, GB:EH, GB:EN, GB:EX, GB:FK, GB:FY, GB:G, GB:GL, GB:GU, GB:HA, GB:HD, GB:HG, GB:HP, GB:HR, GB:HU, GB:HX, GB:IG, GB:IP, GB:KT, GB:KY, GB:L, GB:LA, GB:LD, GB:LE, GB:LL, GB:LN, GB:LS, GB:LU, GB:M, GB:ME, GB:MK, GB:ML, GB:N, GB:NE, GB:NG, GB:NN, GB:NP, GB:NR, GB:NW, GB:OL, GB:OX, GB:PE, GB:PL, GB:PO1-22, GB:PR, GB:RG, GB:RH, GB:RM, GB:S, GB:SA, GB:SE, GB:SG, GB:SK, GB:SL, GB:SM, GB:SN, GB:SO, GB:SP, GB:SR, GB:SS, GB:ST, GB:SW, GB:SY, GB:TA, GB:TD, GB:TF, GB:TN, GB:TQ, GB:TR, GB:TS, GB:TW, GB:UB, GB:W, GB:WA, GB:WC, GB:WD, GB:WF, GB:WN, GB:WR, GB:WS, GB:WV, GB:YO, GB:AB21-25, GB:AB30, GB:AB39, GB:KA1-26, GB:KA29-99, GB:KY, GB:ML, GB:PA1-19, GB:PH1-3
Highlands and Isles of Scotland, Isle of Man, Isle of White, Channel Isles, Isles of Scilly, Northern Ireland.
2/3 Days Delivery - Interlink Express Parcels Ltd
Royal Mail Delivery : 1st or 2nd Class Delivery
GB:AB31-38, GB:AB40-56, GB:IV1-28, GB:IV30-32, GB:IV36-40, GB:IV52-54,
GB:IV63, GB:KW1-14, GB:PA21-38, GB:PH4-41, GB:PH49-50, GB:PO30-41, GB:BT, GB:GY, GB:JE, GB:IM, GB:HS, GB:IV14, GB:IV41-49, GB:IV51-56, GB:KA27-28, GB:KW15-17, GB:PA20, GB:PA60-78, GB:PH42-44, GB:ZE, GB:Isles of Scilly,
European Destinations
2/4 Days Delivery - Interlink Express Parcels Ltd / DPD Parcels Ltd
Royal Mail Delivery : 1st or 2nd Class Delivery
All delivery costings are shown at point of order 

Returns & Refund Policy

At Dogproductsdirect.com we are committed to giving you the best possible products, prices and service.

Should any product purchased from Dogproductsdirect.com be found to be faulty, damaged in transit, or differing from the description given at the Dogproductsdirect.com website then we will be pleased to arrange to either refund or replace the product at the discretion of the customer. All returns must be notified to Dogproductsdirect.com within 21 days of delivery of the product.

In the event of a customer purchasing an item from Dogproductsdirect.com mistakenly and through no fault of Dogproductsdirect.com, we will be pleased to replace or refund the item provided that the original item is returned to Dogproductsdirect.com unused and in saleable condition. In cases where the customer is either unable or unwilling to arrange return carriage after mistakenly purchasing a product, Dogproductsdirect.com reserves the right to charge an uplift fee to cover the cost of employing a courier company to collect the item from the customer.

This does not affect your statutory rights as a consumer.

To arrange to return a product or for further information about returns or refunds please,

e-mail us at : scsupplies@dogproductsdirect.com or telephone us on 01 656 785542

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